CHRISTMAS SHIPPING AND RETURNS
As Christmas is approaching fast, it is good to place your order early for a delivery before Christmas. Please find below our Christmas Delivery times, so you can be sure you don't miss the all important Christmas present dispatach:
- NEXT DAY SERVICE - Wednesday, 21th December 2021 before 12.00
- 2-3 DAY SERVICE – Wednesday, 15th December 2021 before 12.00
We hope you love shopping with WeatherBeeta. Our warehouse is closed on Monday, 27th December 2021 and Tuesday, 28th December 2021 to give our hard working team a break over Christmas. Orders placed on those days will be dispatched on the 29th December 2021. Orders placed before 12.00 Wednesday 21rd December in the UK should be delivered the next working day. Please note these delivery times are guide only, due to unprecedented demand and pressure on all couriers, we advise you to place your order as early as possible to avoid disappointment.
We want you to choose the perfect gifts for your friends and family for Christmas, however, we understand that sometimes things just do not fit as first expected when it comes to trying it on. With this in mind, we will be extending our Returns window for the Christmas period to 31st January 2022 - so any purchases made from 28th November 2021, will have until this date to be returned back to us.
If the item you have received is faulty or damaged, or if you have received the wrong item, then please follow the returns process to get the item back to us. We will be happy to send out a replacement product and cover the cost of postage.
Unfortunately we cannot exchange products for a different item. If you have ordered the wrong item or size and wish to exchange for a different size or colour, then please follow the returns process for requesting a refund and then place a new order on the website.
To request a return, please follow the below link: (please note, if you ordered as guest, you will need to complete the fields on the right hand side of the link below. If you logged in with an account, please complete the left side).